Your Books Say Everything's Fine. Your Bank Account Disagrees.
Frost Group had clean books. They still couldn't tell you what they owed until someone went and looked for it.
I see this all the time with my new clients. Accounts payable is running on email approvals, spreadsheets, and someone chasing down invoices. They get clean bookkeeping reports every month, but they can't see the day-to-day details.
The GAAP reports say, "This is what happened last month."
It's what already happened.
Accounting reports were never meant to tell you what's about to hit your bank account.
The gap between your books and your bank
This is exactly the gap Quadient AP closes.
Not another dashboard. It standardizes intake, kills manual invoice matching, and structures approvals so you're working from your real cash position, not last month's one.
Here's what the numbers show on manual AP:
- Manual AP eats 60–80% of AP staff time.
- 1 in 4 or 5 invoices needs manual intervention to fix an error.
- Getting a single invoice approved can take 25 days.
And here's what automation brings in:
- 50% less time spent per invoice.
- 70%+ touchless processing at leading organizations.
- 3-day approval speed.
What it looked like at Frost Group
Frost Group was processing 1,000–1,500 invoices a month by hand. Quadient AP integrated straight into their Sage ERP:
- Automated capture
- Rule-based approvals
- No more chasing paper
The result: invoice processing went from two days a week down to one or two hours.
Their CFO, Nick Smith, put it simply:
"We went from spending two days a week processing invoices to about one or two hours. We were heading toward hiring another person and didn't need to."
Why I keep showing up for this work
Liz Briggson and Encoursa keep bringing partnerships like this together: real financial education paired with tools that actually operationalize it. That combination is rare, and it's why I keep showing up to work with them.
If your AP process is still running on spreadsheets and inboxes, go look at what Quadient built: quadient.com/ap-automation
And if you want more of this kind of education, connect with Liz and Encoursa: encoursa.com
